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Job Description: Senior PC Technician-Tulsa
Bearskin Services 3 reviews - Tulsa, OK
Full-time, Contract

Bearskin Services has a contract opportunity for a Senior PC Technician at Southwestern Power Administration for their Information Technology Support Services in Tulsa, Oklahoma.

•Installation, diagnostics and troubleshooting for desktop software and hardware including peripheral devices
•Able to function independently and produce results that meet standards of quality, timeliness and acceptability
•Excellent comprehension and impeccable adherence to processes and procedures
•Excellent communication and follow through with clients and team members
•Excellent troubleshooting skills
•Excellent researching capabilities to find fixes and recommend improvements
•Excellent oral and written communication skills
•Excellent work ethic. Willing to do whatever needs to be done to personally succeed and help the team succeed
•Experience with Windows 7 and 10
•Experience with troubleshooting Microsoft Office 365, Adobe Acrobat, and other desktop software
•Experience with iPhone setup and troubleshooting
•Configure iPhones using MobileIron
•Patching (Windows and other 3rd party applications)
•Inventory tracking
•Track, assign and monitor work orders via Track IT
•Answer Help Desk phone and assist user or route to the appropriate person
•Active Directory support such as password resets and group policies
•Configuration Compliance (testing and implementation)
•Ghost or other imaging software
•Malware support
•Anti-virus support
•Media sanitation
•Support Dell computers and Microsoft Surface Books
•Building desktops and laptops
•Restoring desktops and laptops
•Experience performing repairs, maintenance and troubleshooting on Windows
•Minor LAN hardware architecture (link speeds, NIC configuration)
•PC hardware installations (hard drives, RAM, video cards, etc.)
•Local and network printer installation and configuration

Education Requirements:
•Bachelor degree, computer specific; or CompTIA A+ certification plus a minimum of 4 years work experience in above listed responsibilities

Job Requirements:
•Some work may include evening and/or weekend hours
•Some travel may be required
•Must be a U.S. Citizen
•No relocation

Job Type: Full-time

Job Location:
•Tulsa, OK

Required education:

Required experience:
•the above listed responsibilities: 4 years

Required license or certification:
•US Citizen


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